6.1 · Case studies

Level 6 · In Practice

6.1Case studies

Goal: see how the skills of levels 0 to 5 chain together on real cases.
Estimated time: 14 min · If you only have 5 min: read “The essentials in 30s” + the diagram.

The essentials in 30 seconds

  • Combine: a real deal mobilizes the whole chain — target, discover, prove, dare to ask, follow up.
  • Order: understand the need first (discovery, SONCAS), prove next (FAB, demo), lock last (close, 24-h writing).
  • Reflex: faced with a sales situation, replay the levels' chain in order instead of treating one isolated symptom.

Younes thread — 1 year on: a signed deal and a pipeline that never dries

One year after levels 0 to 5, Younes re-reads his two landmark files: the B2B deal signed in 6 weeks after a discovery that reframed the real need, and the 90 days that refilled his dried pipeline. Both cases below reuse his chain: ICP and trigger, SONCAS ×3, FAB and defended price, ghost purge and daily routine.

Each case follows Context → Steps → Result: replay it on your portfolio.

Why case studies

The previous levels laid the bricks; here we assemble them end to end. Chaining the right reflexes — targeting, listening, proving, daring to ask, following up — separates sellers who last from order-takers.

Case 1 — €25k B2B deal signed in 6 weeks

Context: B2B SaaS: 80-staff prospect, chilly CFO, entrenched competitor.

Déroulé :

  1. ICP + trigger (hiring) + 30-s script → Thursday meeting.
  2. SONCAS ×3 discovery: real need = lost follow-ups (not a CRM).
  3. 3 FABs + demo + defended €5k price (total cost) → stacked mini-yeses.
  4. Price objection handled (scope, counterpart) → choice close → 24-h lock.

Result: Signed €5.1k + 2 referred godchildren: end-to-end method pays.

Case 2 — Dried pipeline refilled in 90 days

Context: A rep with 3 empty months ahead: nothing but ghosts in the pipeline.

Déroulé :

  1. Ghost purge (polite breakups: 2 resurrected) + rewritten ICP.
  2. 1 h/day: 50 calls + LinkedIn 3-3-3 + D0/D+3/D+7 sequences.
  3. Living CRM + weekly score + deal reviews.
  4. 90 days: 3x pipeline, 28 % conversion, 4 closings: consistency fills.

Result: The pipeline never dries again: routine beats bursts.

Common misinterpretation: "apply the cases to the letter". No. The cases show an order of reflexes (target, discover, prove, dare to ask, follow up), not a rigid script: reuse the order, adapt the content to your portfolio and target.

Ready-to-say script — frame your action before acting (1 min)

"Before acting: did I target (ICP, trigger)? did I discover (SONCAS ×3, taboos)? did I prove (FAB, proof) before talking price? which dated next step locked in writing? I write these five lines first, then I act."

Copy-paste template — replayable case sheet

SITUATION to handle (prospecting, meeting, closing, follow-up): ...
TARGETING (ICP, trigger, 30 s): ...
DISCOVERY (SONCAS ×3, taboos lifted early): ...
PROOF (3 FABs, demo, defended price + silence): ...
LOCK (mini-yeses, close, 24-h writing): ...
Guide REFERENCES (L0 → L5): ...
Expected RESULT (indicator and deadline): ...

Small business / tight budget

One case at a time, on one page: context in 2 lines, 4 steps, result in 1 sentence.

Algeria SME

Include real constraints (network and referral, activity peaks, phone/WhatsApp channels, travel) in targeting and follow-ups.

Remote / hybrid

Double traceability at a distance: written report within 24 h and a dated next step before hanging up.

Cross-cultural

Check local practices before transposing a case: a follow-up rhythm or wording that works here may hurt elsewhere.

48h challenge — apply tomorrow

Take 1 real situation from your portfolio and write its 4-step chain (target → discover → prove → lock). Test the 1st step this week.

Section exit checklist
  • I can chain the reflexes in the right order on a real case.
  • I have a replayable case sheet for my next situation.
  • I did the 48h challenge or scheduled its date.
Self-rating 1-5: chaining the reflexes?written locking of progress?
Check your understanding

Younes's prospect (80 staff, chilly CFO) balks at the price. Which chain follows the guide?