Nassim arrives in a digital services SME in Algiers. Exchanges are scattered between emails, chats and personal files. He must understand how Outlook, Teams, OneDrive, SharePoint and To Do work together before choosing the right tool.
The Microsoft 365 digital workplace (overview) · Access, installation (desktop, web, mobile) & connection · When to use what? (email vs chat vs meeting)
Nassim opens Outlook and discovers an overloaded box: mail, calendar, contacts and attachments. He must quickly find the essential commands and understand the different aspects of the interface.
Discover the Outlook interface · Write, reply, forward & attachments · Organize your box: files, search & sorting · Calendar: appointments & meetings · Contacts & signature
Nassim receives newsletters, alerts and messages from several projects every day. He wants to create rules that automatically sort the accessory without burying an important message.
Rules & automatic email sorting · Categories, indicators & follow-up emails · Quick Answers, Templates & Quick Items · Calendar sharing & delegation · Schedule a meeting & scheduling assistant
Nassim joins the project team. He must understand the difference between a team, a channel and a file, then publish his messages in the correct space.
Teams & channels: the structure of Teams · Conversations, mentions & messages · Video meetings: plan & join · During the meeting: screen sharing, hands raised & recording · Calls & presence status
Nassim and two colleagues must modify the same document. It chooses a shared file in the channel, checks for co-authorship, and avoids divergent copies sent by email.
Files & co-editing (SharePoint / OneDrive) · Tabs, apps & integrations · Manage notifications & settings · Collaborate with the external (guests) & securely · Teams & Outlook together (workflow)
Nassim starts his day with Outlook and Teams open. He must block time, process priority messages and organize his synchronization points.
Organize your day (Outlook + Teams + To Do) · Effective meetings on Teams · Collaborative etiquette & netiquette · Mobility: Teams & Outlook on smartphone · Shortcuts & tips to go faster