Level 0 exam — harder

Exam — fresh questions

0.1 · Recall

1. What is the difference between marketing and communication?

Posting on social networks is just one link; marketing orchestrates the whole.
0.1 · Application

2. What does inbound marketing mean?

Inbound (attract) and outbound (go find) complement each other.
0.1 · Arbitration

3. Sofia publishes every day on social media but sales are flat. What is the most likely diagnosis?

Publishing is just one link: audit the whole chain before accelerating.
0.2 · Recall

4. What do the 4Ps of the marketing mix stand for?

The 7Ps add People, Process, Physical evidence for services.
0.2 · Application

5. What do the 7Ps add to the 4Ps?

Who delivers, how, and which proof reassures: suited to services.
0.2 · Application

6. A shop displays a premium price but bargain-basement communication and approximate delivery. What is the problem?

Harmony across the Ps is what makes an offer strong.
0.3 · Application

7. What is a persona for?

You don't target "everyone": the persona makes the target tangible.
0.3 · Application

8. How many personas should you create at first?

Too many personas dilute effort; start from one, grounded in reality.
0.3 · Arbitration

9. A persona built purely on the team's hunches, without talking to any customer: what should you do?

A solid persona feeds on real data, never on hunches alone.
0.4 · Recall

10. What is a SMART goal?

The goal determines channels, budget and KPIs.
0.4 · Application

11. How should you choose your marketing channels?

Do less but better: 2 well-run channels beat 6 neglected ones.
0.4 · Arbitration

12. A goal set with no KPIs at all: what should you conclude?

Every goal has its indicators; measure, learn, adjust.
What's next?
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