Level 0 exam — Microsoft Teams & Outlook

Exam — fresh questions

14 questions to validate “Level 0 · Getting started with the digital workplace”: the fundamentals, the trade-offs and Nassim’s cases.
Answer everything, then click Check: your score and explanations will appear.
The questions cover sections 0.1 to 0.3.
Objective: 80% before moving to the next level.

0.1 · Recall

1. Where are files in a Teams channel stored?

In SharePoint (team space) In personal OneDrive In Outlook On your PC

OneDrive = your personal files; SharePoint = team files (including Teams channels). Teams is just a window into it.

0.3 · Application

2. Which channel should I choose for a quick question between two colleagues?

A formal email A Teams chat A meeting A letter

Chat = fast/internal; email = formal/traceable; meeting = decide together. The right channel makes things easier for everyone.

0.3 · Application

3. What is the most COSTLY communication channel?

The chat Email The meeting (time × participants) The emoji reaction

To be reserved for the real need for exchange/decision: informing or collecting opinions is often done asynchronously.

0.2 · Application

4. Which account should I use for work?

His personal Gmail account Any An anonymous account His professional account of the organization

The professional account synchronizes everything and respects the security of the organization - never a personal account for work.

0.1 · Recall

5. What do you need to understand BEFORE diving into buttons?

Nothing The digital workplace map (who does what, where the files go) The source code Shortcuts

Locating Outlook, Teams, OneDrive, SharePoint, To Do avoids 90% of beginner confusion.

0.1 · Application

6. What do we learn from the section “The Microsoft 365 digital workplace (overview)”?

The meeting is the most expensive channel (time × participants): to be reserved for the real need for exchange. Two-factor authentication is a security reflex — accept it, don't circumvent it. Outlook = formal communication + time; Teams = real-time collaboration: two complementary roles. Email = formal/external/traceable; chat = fast/internal; channel = team/persistent; meeting = decide together.

Section 0.1 emphasizes this point: Outlook = formal communication + time; Teams = real-time collaboration: two complementary roles.

0.2 · Application

7. What do we remember from the “Access, installation (desktop, web, mobile) & connection” section?

Everything shares the same account and the same directory: the tools speak to each other natively. The right channel is not a question of taste: it is respect for collective time. Favoring asynchronous (message, email) preserves everyone's concentration. A single professional account syncs everything: consistency guaranteed between devices.

Section 0.2 emphasizes this point: A single professional account synchronizes everything: consistency guaranteed between devices.

0.3 · Judgment

8. What do we learn from the “When to use what” section? (email vs chat vs meeting)”?

Favoring asynchronous (message, email) preserves everyone's concentration. Understanding the map BEFORE the buttons avoids 90% of beginner confusion. Everything shares the same account and the same directory: the tools speak to each other natively. A single professional account syncs everything: consistency guaranteed between devices.

Section 0.3 emphasizes this point: Favoring asynchrony (message, email) preserves everyone's concentration.

0.1 · Application

9. What concrete action should be taken for “The Microsoft 365 digital workplace (overview)”?

Write your rule in one sentence (e.g. “chat for < 2 lines between us, email for anything involving, meeting only to decide together”). Install both mobile apps and log in: validate two-factor authentication if requested (this is normal and healthy). On paper, place the 5 bricks: Outlook (mail + calendar), Teams (chat + meetings), OneDrive (my files), SharePoint (team files), To Do (my tasks). Install the Teams app (from teams.microsoft.com or the Microsoft Store) and sign in with your work account.

The practice of section 0.1 begins with: On paper, place the 5 bricks: Outlook (mail + calendar), Teams (chat + meetings), OneDrive (my files), SharePoint (team files), To Do (my tasks).

0.2 · Judgment

10. How to answer the question “Can I check my work emails on my personal phone?”” ?

The “new Teams” (faster, less demanding) is now the standard – it is the one that this guide describes. If your organization still offers the old one, the switch is made using the switch at the top of the window. No: Outlook and Teams are basically enough, and work in the browser without installing anything. OneDrive/SharePoint are often already accessible through these two. We install as needed. No, it completes it: e-mail remains king for the formal, the external and the asynchronous; Teams wins over fast, internal and collaborative. Choosing the right channel is a topic in its own right (section 0.3). Often yes, via the Outlook application, but within the framework of company rules (the mobile may be subject to security policies). Check the charter — and see level 5.4 for healthy mobile use.

The FAQ in section 0.2 answers: Often yes, via the Outlook application, but within the framework of company rules (mobile may be subject to security policies). Check the charter — and see level 5.4 for healthy mobile use.

0.3 · Recall

11. What concrete action should be taken for “When to use what?” (email vs chat vs meeting)”?

Spot the error that comes up: too many emails that should have been chats? too many meetings that should have been a message? Install the Teams app (from teams.microsoft.com or the Microsoft Store) and sign in with your work account. Trace the links you suspect: an Outlook email → a Teams meeting; a file from a Teams channel → stored in SharePoint. Synchronization test: send yourself an email from the PC, check that it arrives on the mobile in a few seconds.

The practice in section 0.3 begins with: Spot the error that comes up: too many emails that should have been chats? too many meetings that should have been a message?

0.1 · Judgment

12. How to answer the question “Do I need to install everything to get started?”” ?

The “new Teams” (faster, less demanding) is now the standard – it is the one that this guide describes. If your organization still offers the old one, the switch is made using the switch at the top of the window. No: Outlook and Teams are basically enough, and work in the browser without installing anything. OneDrive/SharePoint are often already accessible through these two. We install as needed. Often yes, via the Outlook application, but within the framework of company rules (the mobile may be subject to security policies). Check the charter — and see level 5.4 for healthy mobile use. No, it completes it: e-mail remains king for the formal, the external and the asynchronous; Teams wins over fast, internal and collaborative. Choosing the right channel is a topic in its own right (section 0.3).

The FAQ in section 0.1 answers: No: Outlook and Teams are essentially enough, and work in the browser without installing anything. OneDrive/SharePoint are often already accessible through these two. We install as needed.

0.2 · Application

13. What concrete action should be taken for “Access, installation (desktop, web, mobile) & connection”?

Trace the links you suspect: an Outlook email → a Teams meeting; a file from a Teams channel → stored in SharePoint. Spot the error that comes up: too many emails that should have been chats? too many meetings that should have been a message? Look back at your last 10 communications (emails, chats, meetings): how many were in the RIGHT channel? (be honest). Install the Teams app (from teams.microsoft.com or the Microsoft Store) and sign in with your work account.

The practice in section 0.2 begins with: Install the Teams app (from teams.microsoft.com or the Microsoft Store) and sign in with your work account.

0.3 · Judgment

14. How to answer the question “Private chat or team channel: how to decide?”” ?

No, it completes it: e-mail remains king for the formal, the external and the asynchronous; Teams wins over fast, internal and collaborative. Choosing the right channel is a topic in its own right (section 0.3). Often yes, via the Outlook application, but within the framework of company rules (the mobile may be subject to security policies). Check the charter — and see level 5.4 for healthy mobile use. If the information could be useful to other members of the team (now or later), it is a channel — the private buries the knowledge. Private chat is reserved for truly personal or trivial 1-to-1 meetings. The “new Teams” (faster, less demanding) is now the standard – it is the one that this guide describes. If your organization still offers the old one, the switch is made using the switch at the top of the window.

The FAQ in section 0.3 answers: If the info could be useful to other team members (now or later), it's a channel — the private buries the knowledge. Private chat is reserved for truly personal or trivial 1-to-1 meetings.

What's next?

Reread the key points from level 0 before moving on to level 1.
Replay a Nassim case with your own messages and calendar.

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