Level 5 exam — Human Resources

Exam — fresh questions

12 fresh questions to validate strategic HR & employer brand: employer promise, diversity, data, steering and responsible AI.
Answer everything, then click Check: your score and explanations will appear.

5.1 · Recall

1. Where does a credible EVP come from?

A slogan copied from a competitor An outside creative agency Employees: “why do you stay?” The CEO alone in committee

Lived, distinctive, verifiable: promising what employees deny is lying in public.

5.1 · Application

2. Amira ignores online reviews. What does she risk?

A positive effect on image A pool filling up on its own Nothing: reviews vanish alone Lost candidates: answer all of them

Candidates check in 2 clicks: promise without proof = distrust. Answer (thanks + facts), as with customers.

5.1 · Application

3. A finalist ghosted after 3 interviews: what cost?

A lost customer + a scathing review A candidate who will reapply No cost, time saved It is normal, they will understand

Candidate = customer: announced process + feedback to all, even rejected.

5.2 · Application

4. Where does Amira start on diversity?

A quota kept secret Measure: pyramids and gaps Do nothing this year A poster campaign

Data first: measure, then fix processes one by one — no slogans.

5.2 · Application

5. Disability employment obligation: how to proceed?

Outsource the problem Ignore it, nobody checks Communicate without accommodating Local mapping + accommodations

Quotas or contributions depending on the country: lawyer + real deeds (accommodations, career paths).

5.2 · Arbitration

6. Dilemma — Amira hesitates between a quick slogan and a closed plan. You decide:

A published index + a closed, dated plan A secret quota with no tracking An invented quantified report A slogan with no deeds or figures

Proven or nothing: communicating the unverifiable is social-washing — it costs.

5.3 · Recall

7. Which reflex before each new HR file?

Fill it fast and share it Basis, minimization, notice, roles Keep it with no time limit Open it to the whole company

What, why, how long, who: four questions before every file.

5.3 · Application

8. An employee asks for their file. What does Amira do?

She politely refuses She stalls the reply She replies complete, within the deadline She charges for the search

Access and rectification: the requester tests the system — answering well builds loyalty.

5.3 · Arbitration

9. Dilemma — a CV pool kept with no consent. You decide:

Forget it on the server Keep it “just in case” Sell it to a partner Purge: without consent, keeping means exposure

Limited retention: explicit consent or deletion — validated with the DPO/lawyer.

5.4 · Application

10. In committee, how to announce turnover?

“18%, 60% under one year: here is the plan” “A lot”, with no figure “Normal”, matter closed “I don't know”, we'll see

Segmented (who, when, why) + dated action: HR with a plan gets funded.

5.4 · Arbitration

11. Dilemma — stable average tenure but new hires fleeing. You decide:

Do nothing, it is normal Segment: the average hides it Punish the leavers All is well, celebrate

Average alone = blind: tenure, team, reason — then act (onboarding).

5.5 · Arbitration

12. Dilemma — screening AI rolled out with no audit. You decide:

No risk: the tool is neutral Only gains, full speed Humans decide + audit + transparency Legal everywhere, no need to check

Amplified historical bias + sometimes prohibited uses: AI suggests, humans decide.

What's next?

Score ≥ 80%: move to Level 6 “In Practice” — V3 (cross-cutting cases and hands-on situations, NO exam).
Score < 80%: re-read the explanations above — each re-explains the concept — then redo the 48h challenges of the 5 sections.