Level 5 exam — harder

Exam — fresh questions

5.1 · Application

1. Auditing your own workshop. Allowed?

Independence builds credibility: cross the areas.
5.1 · Arbitration

2. A good audit question?

Open questions show, closed ones recite, traps hide.
5.1 · Arbitration

3. A 20-page unreadable report. Rewrite it?

A report makes people act or dies: clarity + quarterly follow-up.
5.2 · Application

4. 200 nonconforming parts shipped to the customer. What order?

The customer first (repair), the system next (prevent): both, in that order.
5.2 · Recall

5. Correction vs corrective action?

Re-sorting the part is not enough: fix + range + 3 months without recurrence.
5.2 · Arbitration

6. A third identical NC (nonconformity) at one workstation. Reading?

Repetition blames the system: treat the root cause, not people.
5.3 · Application

7. How many indicators on the monthly board?

Neither myopia nor clutter: each one owned, commented in review.
5.3 · Arbitration

8. Zero accidents posted, zero near-misses reported. Reading?

Reported near-misses are good news: they prevent.
5.3 · Arbitration

9. A red light with no dated action. What is missing?

Every gap commands: a board that does not decide decorates.
5.4 · Application

10. ISO 9001 + ISO 14001: how do you avoid duplicates?

Integrate = merge: one system, one calendar, one team.
5.4 · Application

11. What is the mock audit before certification for?

Internal or consultant: rehearse to pass routinely, not in a sprint.
5.5 · Application

12. A workshop manager with no helmet in a helmet zone. Effect?

Interdependent: we protect each other, starting at the top.
What's next?
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