Level 0 exam — Microsoft Copilot 365

Exam — fresh questions

12 questions to validate the fundamentals with Hicham: what Copilot is, the three offers, data security and the art of prompting.
Answer everything, then click Check: your score and explanations will appear.

0.1 · Recall

1. What does “Microsoft Graph” mean in the Copilot ecosystem?

The Copilot button in the Word ribbon The map of your work data (emails, files, meetings, contacts) A shared folder on the company network A public web search engine

The Graph maps your work data: what makes Microsoft 365 Copilot contextual.

0.1 · Application

2. Hicham asks “Where does the leave file stand?” in the free version, then in the 365 version. What does he observe?

The free version asks for details (no context); the 365 one cross-references emails, tracking file and meeting, with clickable sources The 365 version answers faster but without sources Both versions answer identically, with sources The free version refuses to answer any question

Without the Graph, the free version does not know the context; the 365 version sees what Hicham sees and cites its sources.

0.1 · Arbitration

3. A colleague claims: “Copilot answered with great confidence, so it must be accurate”. What verdict?

Reject: hallucination is fluent and convincing — verify facts, figures and quotes Accept only for figures Reject: everything must be retyped in a free chatbot Accept: confidence proves reliability

Confident tone proves nothing: grounding reduces the risk without eliminating it, always verify.

0.2 · Recall

4. What are the three “Copilot” offers?

Copilot Web, Copilot Mobile, Copilot Tablet Copilot, Copilot+, Copilot Pro Max Word, Excel, PowerPoint Free Copilot (chat), Copilot Pro (personal), Microsoft 365 Copilot (business)

Free (general-purpose), Pro (personal Office), Microsoft 365 Copilot (business + your data via the tenant).

0.2 · Application

5. Hicham opens Word: no Copilot icon in the ribbon. What to conclude?

He has the free version only and can already practise levels 0-1 His Word is broken, he must reinstall Windows He automatically has Microsoft 365 Copilot He will never be able to follow this guide

No icon = free only; the fundamentals (conversation, prompts, iteration) can already be practised there.

0.2 · Application

6. To save time, Hicham wants to paste his bonus table into free Copilot to format it. Good idea?

No: company data only goes into Microsoft 365 Copilot (work account, tenant) — never into a public chatbot Yes, provided he deletes the table afterwards No, because the free version cannot format Yes, the free version is made for internal data

Pasting confidential material outside the tenant leaves the protected framework: professional misconduct in most charters.

0.3 · Recall

7. What does the Microsoft 365 Copilot “enterprise data” commitment cover?

Always accurate answers with no verification Administrator access to all organisation documents Prompts and answers not used to train models, data processed within the tenant perimeter Automatic deletion of confidential documents

No training on your data, processing within the tenant's contractual framework: that is the commitment.

0.3 · Application

8. One of Hicham's colleagues obtains via Copilot a salary table shared with “Everyone”. What did Copilot do?

It revealed over-sharing: the document was genuinely accessible — access audit to plan It bypassed the colleague's permissions It hacked a protected document It trained its models on it before answering

Copilot respects permissions: it shines a light on poorly closed doors (oversharing), it opens none.

0.3 · Arbitration

9. The IT department proposes rolling out Microsoft 365 Copilot without auditing shares, “since permissions are respected”. What verdict?

Reject: AI makes over-shared documents suddenly findable — access audit BEFORE rollout Accept if weekend prompting is banned Reject: all Purview labels must first be deleted Accept: auditing is useless

Respected permissions does not mean healthy sharing: the upstream audit is the real security project.

0.4 · Application

10. Hicham types “Write a memo on remote work” and gets generic text to rewrite. What is mostly missing?

A more expensive subscription Politeness in the prompt The output Format (length, structure, table or bullets) A new conversation with each attempt

Without a specified format, you get the “standard essay”: format is the most profitable RTCF ingredient.

0.4 · Application

11. The first answer to Hicham's memo is average. Which reflex to adopt?

Start everything over in a new conversation Iterate in the same thread (“shorter”, “as a table”): the conversation keeps the context Add “please” and resend as is Switch chatbots with each attempt

Iteration builds step by step; retyping everything loses the context already established.

0.4 · Arbitration

12. Hicham is advised to be very polite (“please”, “thank you”) to get better answers. What verdict?

Reject: politeness degrades answers Accept: politeness is the key ingredient Accept only in the morning Reject: no measurable impact — only precision counts (role, task, context, format)

Write naturally: what improves the answer is the RTCF structure, not politeness.

What's next?

Score ≥ 80%: move on to Level 1 — Word, Excel and Outlook with Copilot, with Hicham.
Score between 50% and 80%: revisit the failed section(s) (0.1 copilot, 0.2 offers, 0.3 security, 0.4 RTCF), reread the explanations above, then retake the test.
Score < 50%: reread all of level 0 applying each 48h challenge (tested conversation, verified icon, self-check, vague/RTCF duel) before retrying.
And next? Keep your first Hicham library prompt: level 1 enriches it in Word, Excel and Outlook.